What are organizations looking for today in terms of training and knowledge transfer? There are so many areas to look at from the viewpoint of the customer, stakeholders, management and end users. How can an organization best meet the needs of each contingency? It is important to provide the right tools for learning and training. One of those tools from PeopleSoft is the UPK. This is a tool that will help encourage employees to learn skills to handle their day to day jobs. It will also instill the business process of the organization.
What is the value to a Manager?
They can help individual employees determine career development directions, develop succession strategies and help the organization deal with, and understand Change.
What is the value to an Employee?
It helps them understand the organizational culture and the business processes. They can also identify the responsibilities inherent in each organizational role. They have opportunities to learn and apply skills in a variety of venues which address the needs of the auditory, visual or kinesthetic learner.
Organizations will need metrics to identify the quality, timeliness, cost and learning effectiveness of their training programs. Have you develop a skill assessment for your training program? Can you explain how training relates directly to your organizational culture and the vision of the organization? And finally, are you looking at training through new eyes taking advantage of all technologies and learning venues?
Think these concepts through as you prepare for end user, or project team training within your organization.
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